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Returns + Delivery

RETURNS & EXCHANGES

You have 15 DAYS to return or exchange your items from the date of your delivery.

If you need to request a return or exchange, please send an email to info@shopnotetoself.com with your NAME and ORDER NO. for instructions and approval of your return. Upon approval, you will be required to fill out the return slip included in your original shipment.

Return requests must be sent to us within 15 days of delivery to be eligible for a refund. Any items returned after the 15 day window will be subject to store credit only. Items must be unwashed, unworn, and in original packaging with tags attached in order to be eligible for a return. If guidelines are not followed, and an item is returned in a different condition, a refusal of return and restocking fee will occur.

NOTE: Sale items, vintage items, custom items, accessories and intimates/swimwear are FINAL SALE. *Sale items do not include items sold during a promotional sale or discounted by coupon code. For sanitary reasons, intimates and swimwear are FINAL SALE.

The customer is responsible for all shipping and return charges. By ordering from Note to Self, the buyer agrees to these terms.

Mailing Address:
4521 Highgrove Place
Tallahassee, FL
32309

We are happy to provide you with a no hassle USPS return postage label. Note to Self will deduct $10 from refunds and store credits when return label is provided. Shipping charges are deducted from all refunds.

If you return part of your order for refund and initial order was shipped free of charge, however, now falls below $75, original shipping cost will be deducted from your refund amount as well as return label, if one is provided.

We are happy to make an exchange for you towards another item(s) or size in our store. If you would like to exchange your item, please email us at info@shopnotetoself.com to ensure that the replacement item is available. We will not remove the exchange item from our store inventory until return tracking number is provided. Please make note of item you would like to exchange and place in in your return package. Even exchange items will be shipped upon receipt of return.

SHIPPING

Please allow 3-5 business days for your order to ship. More often than not, it will ship faster than that! You will receive an email confirmation once your order has shipped with tracking information.

Holiday Shipping Notice: Our packages are all shipped via USPS Priority Mail or First Class Mail. Due to volume increases and limited employee availability due to the impacts of COVID19, USPS has been experiencing delivery delays. Once your package leaves our warehouse and is in the hands of USPS, we have no control over delayed or missing packages, but will do our best to help you track your package!


*Note to Self reserves the right to change or update the policies at any time.